Information We Collect
ACA Enterprises may collect information you provide when you visit our website, request an estimate, schedule a consultation, submit a service inquiry, communicate with our team, or otherwise use our online services. This information may include your name, email address, telephone number, service address, billing or mailing address, project details, preferred appointment times, photographs, measurements, and other information needed to evaluate or perform property improvement work. If you contact us about drywall and painting, garage door installation or repair, general contracting or remodeling, roofing, fencing, siding, pressure washing, or exterior cleaning, we may retain the information necessary to respond and prepare an accurate proposal.
We may also collect information automatically, including your internet protocol address, browser type, device type, operating system, referring website, pages viewed, approximate location, access dates and times, and website interaction information. We may receive information from service providers that help us operate our website, process inquiries, analyze traffic, or communicate with customers. We do not intentionally request sensitive personal information unless it is reasonably necessary for a specific service or transaction. Please avoid submitting unnecessary sensitive information through online forms.
How We Use Information
We use collected information to respond to questions, provide estimates, communicate about requested services, schedule visits, coordinate projects, deliver and improve our property improvement services, and maintain customer and project records. Information may be used to understand site conditions, prepare scopes of work, issue invoices, process payments through applicable providers, provide project updates, resolve concerns, and administer warranties or service follow-up.
We may also use information to operate, secure, troubleshoot, and improve our website; personalize communications; monitor website performance; prevent fraud, misuse, and unauthorized access; comply with legal obligations; enforce agreements; and protect the rights, safety, and property of our company, customers, workers, and others. We may send service-related messages, such as appointment confirmations and project communications. Where permitted by law, we may send occasional marketing communications. You may opt out of nonessential promotional messages by following the instructions in the message or contacting us through our website. Opting out of marketing does not prevent necessary service or transaction communications.
Data Protection
ACA Enterprises uses reasonable administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, alteration, loss, or destruction. Access to customer information is limited to personnel, contractors, and service providers who need it for legitimate business purposes. We encourage customers to use secure devices and networks and to avoid sending confidential information through public or unsecured channels.
No internet transmission, website, electronic storage system, or method of communication can be guaranteed completely secure. Accordingly, we cannot promise absolute security. If we become aware of a legally reportable security incident involving personal information, we will provide notices as required by applicable law. We retain information for as long as reasonably necessary for the purposes described in this policy, including project administration, accounting, dispute resolution, legal compliance, and enforcement of agreements. Retention periods may vary according to the type and sensitivity of the information.
Cookies
Our website may use cookies, pixels, local storage, and similar technologies. These technologies can help remember preferences, support website functions, understand how visitors use our pages, measure advertising or communication effectiveness, and improve content and performance. Some cookies may be placed by analytics, hosting, security, scheduling, or other technology providers acting on our behalf.
You may be able to manage cookies through your browser settings or device controls. Disabling certain cookies may affect website features, forms, scheduling tools, or other functionality. We may use session technologies that expire when you close your browser and persistent technologies that remain for a limited period. We do not use cookies to collect more information than reasonably necessary for the purposes described in this policy.
Third-Party Services
We may use third-party providers for website hosting, form handling, customer relationship management, appointment scheduling, payment processing, analytics, communications, map or location functions, and